How Financing Works
Get your bike now and pay over time. At checkout, simply select Shop Pay to split your total into smaller, manageable payments.
Legal Disclaimer: Belcopia is an authorized retailer, but we are not a financing company. We do not issue credit, manage loans, or make approval decisions. All financing, eligibility checks, and payment plans are provided entirely and independently by Shop Pay and their lending partners (Affirm).
Shipping
Belcopia is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page. In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.
Returns
Your money means nothing to us if you are unhappy with your purchase with us. Customer satisfaction with our products is important to us, which is why we do returns and refunds, if the customer is not satisfied with our products. Simply send us an email, contact us on live chat, or if it can’t wait, call us and we’ll make things right.
Return windows and terms are set by each brand. Most purchases made on our website can be returned after delivery — see our Brand Return Terms for the window and conditions that apply to your bike. In most cases the buyer is responsible for the cost of returning the product.
If you have any questions, please view our Shipping Policy page or Return Policy page.
Give us a call at (718) 808-6415, or email: support@belcopia.com.
We'll Match or BEAT that price!
Prepare the link to the same exact product on their store that you want on our store and give us a call (718) 808-6415
Full Manufacturer Backing: Vanpowers
Vanpowers builds sleek, lightweight e-bikes engineered for urban commuting and gravel riding. As an authorized retailer, every Vanpowers we sell is backed by their industry-leading warranty of up to 6 years.
Coverage Breakdown:
- 6-Year Frame: Structural warranty tested to 150% of ISO 4210 standards.
- 2-Year Battery: Coverage for LG 21700 cell batteries with IP65 rating and UL 2271 certification.
- 1-Year Components: All original components covered against defects in craft and materials from date of delivery.
What’s Not Covered
Normal wear items (brake pads, spokes, tubes, saddle, kickstand), improper assembly, and failure to follow maintenance guidelines.
How to File a Claim
Email your proof of purchase and photos/video to support@belcopia.com and our team will coordinate directly with Vanpowers.
This is a connectivity renewal service, not a physical product. The Vanpowers T-Box is the smart module that powers your e-bike's connected features — GPS tracking, anti-theft alerts, and app connectivity. Those features are free for the first year; this renewal keeps them active for another term after that first year expires. When you buy this service, nothing ships — your bike's smart features simply stay switched on.
Key Features
- Keeps your T-Box smart features active after the complimentary first year ends
- Maintains Find My Bike GPS location tracking through the Vanlife app
- Keeps anti-theft protection live — geofencing alerts and movement/theft notifications
- Preserves Smart Proximity Unlock (auto-unlock as you approach your bike)
- Keeps SOS crash detection and safety alerts working
- Retains audio-notification and vibration-sensitivity controls in the app
Specifications
| Product Type | Subscription / connectivity renewal service (non-physical) |
|---|---|
| Service Period | 1 Year |
| Requires | Vanpowers e-bike with T-Box module + Vanlife app |
Frequently Asked Questions
q
a
q
a
q
a
q
a