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How Financing Works
Get your bike now and pay over time. At checkout, simply select Shop Pay to split your total into smaller, manageable payments.
Legal Disclaimer: Belcopia is an authorized retailer, but we are not a financing company. We do not issue credit, manage loans, or make approval decisions. All financing, eligibility checks, and payment plans are provided entirely and independently by Shop Pay and their lending partners (Affirm).
Shipping
Belcopia is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page. In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.
Returns
Your money means nothing to us if you are unhappy with your purchase with us. Customer satisfaction with our products is important to us, which is why we do returns and refunds, if the customer is not satisfied with our products. Simply send us an email, contact us on live chat, or if it can’t wait, call us and we’ll make things right.
Purchases made on our website can be returned for a refund within 30 days from the date of delivery. If 30 days have passed since delivery of the product, we are unable to offer a refund. Please note that the buyer is responsible for the cost of returning the product.
If you have any questions, please view our Shipping Policy page or Return Policy page.
Give us a call at (718) 808-6415, or email: support@belcopia.com.
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Full Manufacturer Backing: Velowave
Velowave builds versatile fat tire and commuter e-bikes for everyday riders and explorers. As an authorized retailer, every Velowave we sell is backed by the manufacturer’s warranty.
Coverage Breakdown:
- 2-Year Frame: Coverage against manufacturing defects in the frame.
- 1-Year Electronics: Motor, controller, display, and lights covered against defects (up to 2 years on select models).
- 1-Year Battery: Coverage from date of purchase or up to 300 charging cycles, whichever comes first. Battery designed to retain 75% capacity during coverage period.
30-Day New Bike Guarantee
Full replacement of defective parts with free shipping within the first 30 days of your order.
What’s Not Covered
Normal wear parts (may be replaced case-by-case within 60 days), misuse, abuse, alterations, and natural disaster damage.
How to File a Claim
Email your proof of purchase and photos/video to support@belcopia.com and our team will coordinate directly with Velowave.
The upper battery cover shields the top of your battery from rain, trail spray, and impacts. This replacement restores the seal on your Ghost or Ranger battery compartment when the original cover is cracked or lost.
Key Features
- Replacement upper battery cover for Ghost and Ranger series
- Protects top of 48V 15Ah (720Wh) battery from rain and impacts
- Direct replacement for original upper cover
- Consult customer service before ordering to confirm compatibility
Specifications
| Battery Compatibility | 48V 15Ah (720Wh) Lithium-Ion |
|---|
Frequently Asked Questions
Which bikes does this fit?
This upper cover fits the Velowave Ghost, Ranger 2.0, Ranger ST 2.0, Ranger 3.0, and Ranger ST 3.0.
What is the difference between this and the side cover?
This covers the top of the battery compartment. The side cover and bottom battery base protects the sides and bottom. If both are damaged, you may need both parts.
Should I contact customer service before ordering?
Velowave recommends contacting their customer service to confirm compatibility with your specific bike model and production year before ordering.