How Financing Works
Get your bike now and pay over time. At checkout, simply select Shop Pay to split your total into smaller, manageable payments.
Legal Disclaimer: Belcopia is an authorized retailer, but we are not a financing company. We do not issue credit, manage loans, or make approval decisions. All financing, eligibility checks, and payment plans are provided entirely and independently by Shop Pay and their lending partners (Affirm).
Shipping
Belcopia is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page. In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.
Returns
Your money means nothing to us if you are unhappy with your purchase with us. Customer satisfaction with our products is important to us, which is why we do returns and refunds, if the customer is not satisfied with our products. Simply send us an email, contact us on live chat, or if it can’t wait, call us and we’ll make things right.
Purchases made on our website can be returned for a refund within 30 days from the date of delivery. If 30 days have passed since delivery of the product, we are unable to offer a refund. Please note that the buyer is responsible for the cost of returning the product.
If you have any questions, please view our Shipping Policy page or Return Policy page.
Give us a call at (718) 808-6415, or email: support@belcopia.com.
We'll Match or BEAT that price!
Prepare the link to the same exact product on their store that you want on our store and give us a call (718) 808-6415
Full Manufacturer Backing: Vanpowers
Vanpowers builds sleek, lightweight e-bikes engineered for urban commuting and gravel riding. As an authorized retailer, every Vanpowers we sell is backed by their industry-leading warranty of up to 6 years.
Coverage Breakdown:
- 6-Year Frame: Structural warranty tested to 150% of ISO 4210 standards.
- 2-Year Battery: Coverage for LG 21700 cell batteries with IP65 rating and UL 2271 certification.
- 1-Year Components: All original components covered against defects in craft and materials from date of delivery.
What’s Not Covered
Normal wear items (brake pads, spokes, tubes, saddle, kickstand), improper assembly, and failure to follow maintenance guidelines.
How to File a Claim
Email your proof of purchase and photos/video to support@belcopia.com and our team will coordinate directly with Vanpowers.