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Shipping
Belcopia is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page. In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.
Returns
Your money means nothing to us if you are unhappy with your purchase with us. Customer satisfaction with our products is important to us, which is why we do returns and refunds, if the customer is not satisfied with our products. Simply send us an email, contact us on live chat, or if it can’t wait, call us and we’ll make things right.
Purchases made on our website can be returned for a refund within 30 days from the date of delivery. If 30 days have passed since delivery of the product, we are unable to offer a refund. Please note that the buyer is responsible for the cost of returning the product.
If you have any questions, please view our Shipping Policy page or Return Policy page.
Give us a call at (718) 808-6415, or email: support@belcopia.com.
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*Module must be added at time of bike purchase for connection and set up. Purchasing this item will give you FREE shipping on your entire order!
Unlock the power of Bakcou Connect with the Velco IOT Module. This small, advanced module plugs directly into the port on SD Models, transforming your electric bike experience.
Compatibility:
- Works with Flatlander SD and Kodiak SD models
- Mule SD models come pre-installed with this module
Bakcou Connect Features:
- Real-time bike/battery health monitoring
- GPS location tracking
- Remote bike locking and alarm system
- Riding history tracking
- 24/7 customer service connectivity
Important: Requires yearly subscription to Bakcou Connect App after module installation. Get started with a complimentary 1-year trial, followed by an annual subscription of $99. Experience industry-leading technology that provides peace of mind and comprehensive bike management.